BYMOR is a business in the online retail industry that focuses on educational toys

The offering on this website is available to South African clients only.

To provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Purchase Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Our Rights

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
    2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.
    3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site. We may need to change this policy from time to time to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes. By registering at BYMOR you provide your consent to allowing BYMOR to communicate various messages relating to promotions, special offers, discounts and the like associated with the BYMOR online store. The form of communication will include but will not be limited to electronic mail, mobile communications (SMS), telephone calls and direct mail.

Cookie Tracking

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

Read and understood the terms and conditions for such purchase. Once payment has been made you may not cancel the order. If you have any queries, please contact us before making any purchase for any service through this website. We are not responsible for delayed deliveries caused by any problems which may arise due to the importation of goods. This includes, but is not limited to, suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays. This means that if an order is delayed, the customer is not entitled to a refund. Delivery estimates are only estimates. Refunds will be made at the discretion of the company. After 20 working days from payment date refunds will not be considered. Please do not purchase if you do not agree to these conditions. Further to this, if delivery is made and you are not available at the address and/or your phone number is not working – resulting in the shipment been returned to BYMOR – the customer will be liable for shipping costs due to non-delivery.

Payment Methods

Goods will only be dispatched once payment reflects and is cleared on the bank account.

Payment can be made by EFT or Paygate. Card transactions will be acquired for Bymor via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. All details given for the credit card transaction is strictly confidential and only submitted to the bank. Bymor does not have access to these details.

Delivery Policy and Options

We offer a hassle-free delivery option for our customers.

Main centres carry a flat rate of R50.00.

Outlying areas carry a fee of R120-00.

Your parcels will arrive straight to your door, using our trusted couriers.

Please note that the above rates are only for South African customers. Delivery times depends on the area you are based in. An estimated time of 2-3days applies for main areas. Outlying areas carry an additional 3-4days.

Below is a list of the main centres.

  • Bloemfontein
  • Cape Town
  • Durban
  • East London
  • George
  • Johannesburg
  • Kimberley
  • Nelspruit
  • Pietermaritzburg
  • Port Elizabeth
  • Polokwane (Pietersburg)
  • Pretoria
  • Rustenburg
  • Vaal Triangle

The following may incur additional charges:

  • Any orders over 20kgs of weight.
  • Mines, Power Stations, Military Bases, Game Lodges and Ports of Harbours may incur a minimum additional charge of R80.00
  • Major Chain Stores may incur a minimum additional charge of R100.00
  • Embassies and Consulates may incur a minimum additional charge of R230.00

Please note: We do not deliver to Post Box addresses. We need a physical address for our courier company to deliver you items.

Free collection

Free collection is available from our store in Emmarentia, Randburg, Johannesburg. Please see our opening times or contact us for an appointment. Orders to be collected must be paid for prior to collection. No orders will be kept aside without payment.

Please note that while we strive to deliver orders within the 3 to 6 working days specified, delivery can be delayed from time to time caused by matters outside of our control. All deliveries are scheduled for standard business hours which are 9am to 6pm. Unfortunately, we cannot specify a specific time of delivery.

For any queries or further information, please feel free to make use of our contact us page.

Return/Exchange and Refunds

In order to be fully eligible for any credit, refund, repair or replacement under this Returns Policy, Products must be returned directly to Bymor. Should you for any reason wish to cancel your purchase an email must be sent to return@bymor.co.za to arrange further instructions on our return information. The courier/posting costs will be carried by the customer and will have to be paid in advance.

All return requests must be made under 48 hours from delivery. Only items that are unopened in their original packaging may be returned. Not all returns or cancellation requests will be granted. Refunds are subject to Bymor/supplier authorising the return. If you decide to return goods you purchased within 12 days of receipt thereof, we will almost certainly accept them back and pass a credit for the value of the goods returned. In the case where the item is no longer available, we will refund within 30days.

The item must be properly protected with its original packaging and still in the perfect condition for the purposes of resale i.e. not damaged or soiled together with all its documentation, instructions and accessories. A non-defective item will not be accepted if the item shows signs of opening or usage.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of applicable days.

Sale items

A voucher will be issued for any SALE items purchased whereby it can be used against purchases in the future.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Electronic communication

When you visit bymor.co.za or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Personal information

By submitting the information on this website visitor confirms that he/she submits own and correct information, and gives permission to bymor.co.za to process this information according to website Terms of use.
No user, who submitted their personal information, is allowed to object to further usage or processing of such information according to Terms of use, and by accessing/reading Terms of use of bymor.co.za and accepting these terms, and further submitting it’s personal information, any user of bymor.co.za gives to bymor.co.za unrestricted consent to hold or process such information the way bymor.co.za sees best for the user.
Restrictions – Only users of 18 years or older are allowed to use services of this website.

Customer details separate from card details

Customer details will be stored by BYMOR Trading separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

BYMOR Trading takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and BYMOR Trading chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

BYMOR Trading may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by BYMOR Trading (close corporation) based in South Africa trading as

BYMOR and with registration number 2011/ 012863/ 23

Directors: Muhammed Omar and Bibi Fatima Omar

BYMOR contact details

Company Physical Address: 157 Barry Hertzog Avenue

Email: info@bymor.co.za

Telephone: 0827862738